Non-Matchday Mystery Shopper Award

Who can enter?

Stadium Experience Members

Criteria

The Non-Matchday Mystery Shopper Award category will be judged by HGEM and is based on a mystery shopper corporate/business event sales enquiry call and follow up email correspondence, which will be made during March or April 2020.  The judges will be provided with the publicly available event sales telephone number and email address for your venue before making their telephone enquiry.

Comprehensive results and call recording will be available after the awards evening directly from HGEM, which will provide useful industry feedback to use as training aids.

The call process may be repeated to establish a clear Winner, Silver and Bronze Award.  All call details will be made available after the awards evening.

IMPORTANT

To complete the form successfully, you must download the form and complete it using Adobe Reader or Adobe Acrobat on your PC or Mac. The form cannot be completed and submitted through your web browser. You can download Adobe Reader for free below.

DOWNLOAD ADOBE READER

Closing Date

30/03/2020

Cost

£95, plus 0.5% admin fee.

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