Job Vacancy: Duty Manager at Aston Villa Football Club
Key Role of Duty Manager:
·Understand and deliver all contractual terms
·Support your line manager in the effective liaison with the client to ensure the continual development of the partnership
·Communicate regularly with client (as agreed)
·Demonstrates knowledge of food and beverage operations with a focus on innovation, standards and market awareness
·To be polite, professional and friendly always with customers, clients and colleagues
·To ensure the highest level of customer care is always adhered to
·To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
·To maximise all sales opportunities through selling techniques
·To accept payment and give change to customers, including operating a till
·To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
·To actively gain customer feedback, passing information gained onto your line manager
This is an ideal role for someone who has assistant hospitality experience!
Find out more and apply for this job vacancy at Aston Villa Football Club.