Head of Food & Beverage at Bristol Rover FC

Overall Purpose of Job:

Leading teams responsible for food and drink provision. Area of responsibilities include:
• Matchday Kiosks including Fan zone
• Irene’s kitchen
• Academy food
• Non-matchday events

Working closely with Sales & hospitality to understand demand for food and drink provision.

Supply of resource; create and maintain a pool of staff to effectively resource Hospitality, Bars, Kiosks and
Fanzone for matchday and non-matchday events, working in partnership with Head of HR on workforce plan,
recruitment and selection processes and agency suppliers.

Supply of catering goods; includes understanding demand, cost, sourcing suppliers

Food supply for matchday kiosks; includes understanding demand, cost, sourcing suppliers.

Main Responsibilities/Description of Duties:

• Ensure Food and Beverage teams are communicating and working together to provide a seamless experience for fans
• Oversee working practices to ensure safety standards in food preparation are maintained, ensuring staff are appropriately trained
• Recruit and book staff for matchday and non-matchday events, seeking feedback on staff performance and acting on feedback. Ensure HR and recruitment policies and process are adhered to
• Seek and act on feedback relating to quality of food and drink provision
• Working within budget and look for ways to improve quality and save money
• Responsible for Health & Safety within food and beverage areas of responsibility
• Stock management, ensuring stock wastage is kept to a minimum. Provide Wastage reports
• Maintain relations with members of the local community, the police and liquor licensing authorities
• Review and report on the service and offering, making continual improvements.

Skills/Attributes/Experience/Qualifications/Training

• Hands-on approach
• Demonstrates innovation
• Inspires, lead and train staff
• Works in partnership with other departments across the Club
• Experienced in managing a multi-outlet, multi-sites
• Experience of working in a stadium environment (desirable)
• Holds a license for Bar areas (desirable)

Standards
• Maintains high standards of personal appearance, conduct, respect for company property and reputation
• Works within the appropriate company policies and procedures including health and safety
• Information about players, suppliers, contracts, tenders and other commercially sensitive matters etc are considered confidential and must not be divulged without prior authority.

This job description is a guide to the duties you will be expected to perform. It is not an exhaustive list, and such
duties may well be altered from time to time to meet changes in BRFC requirements. Any such changes will be
discussed with the post holder prior to the changes being made.

Applications:

Find out more and apply for the Head of Food & Beverage job vacancy at Bristol Rovers FC by sending your CV to Louisesmith@bristolrovers.co.uk.

See more stadium job vacancies.